Why white lies don't work

I received an email last week which started with the line "I tried calling but got no answer"

Now that doesn't sound so bad but we have an answering service so the phone is always answered. This was evidently a standard email which had been sent to any number of people

Its not th..

BestYears, 21st Feb 2010

Link: http://www.bestyears.co.uk/blog/Trust_